Can You Identify a Garage Door Scam?

Can You Identify a Garage Door Scam?

Can You Identify a Scam?

There has been a recent spike in garage door scams and fake scam garage door installation companies. As a homeowner, could you spot the difference between garage door scammers and a legit company with garage door repair professionals? Well, we at RCS Carolina want our customers to know what to look for in a real garage door service company and how to spot garage door repair scams.

In most cases, people generally don’t have a go-to garage door repair company and when their garage door system breaks, the internet is the answer. Unfortunately, the internet can be both helpful and harmful to finding garage door repair and installation services.

Watch the video below to learn some tips on how to detect a scam garage door company and avoid identity theft, fraudulent repair service, and any other problems.

4 Most Common Garage Door Repairs That Result in Scams

Some of the most common repairs you may need that result in scams are typically repairs you can do yourself. Be sure to do your research and try to troubleshoot the issue before calling a dealer.

Problem: Malfunctioning Photo-Eye

Probable Cause: Eye has been bumped out of alignment or debris is in front of eye

Solution: Realign photo eyes with one another. Also, remove all debris from in front of and around the eye. Try closing your garage door again.

Problem: Broken Spring – The garage door is not opening completely

Probable Cause: Torsion springs typically have a life cycle of 10,000 opens and closes. Overuse results in a broken spring.

Detection: While inside the garage, look above the closed door where the torsion springs are located. If a spring is broken, it will be visible/obvious.

Solution: If you have 2 springs, it is highly recommended to replace both springs at the same time.

Problem: Malfunctioning Remote Control

Solution: Replace the batteries; check photo-eyes to see if they are obstructed or out of alignment

Note: A new opener is not generally needed unless the current opener is over 10 years old

Problem: Noisy Garage Door

Solution: Apply manufacturer-approved lubricant to the hinges, rollers and springs

Note: If that does not work, contact a professional for a proper diagnosis.

RCS Garage Doors Carolinas is dedicated to making each of our customers feel like a part of our family and we want them to feel confident in their decision. We strive to educate our customers on what to look for when needing garage door repairs. Contact us today for garage door repair service, installation, or any questions. We’re happy to help!

Garage Door Safety

Garage Door Safety Continued

Did you know that 70% of homeowners enter and exit their house through the garage? This type of activity for garage doors is completely normal. However, these doors must receive regular maintenance to avoid breaking down and ensures a longer life span.

There are a few garage safety tips to keep in mind to ensure you and your loved ones remain safe when using your garage door daily. You can complete these steps at home that take only a few minutes out of your day. Follow each step carefully to check your garage door’s important safety features.

1. Performing Maintenance Tests

With over a thousand open and close movements each year, your garage door needs regular care to confirm its ability to withstand this constant momentum. You can determine its capability through two different tests. Completing these two short tests routinely can help you prevent injuries, accidents and undue strain on your garage door, keeping your door and opener working smoothly and safely.

The Balance Test

The first test you can complete from home is the balance test. To function correctly, both sides of your garage door should close simultaneously, and the springs shouldn’t be too loose or too tight. Otherwise, the door becomes unbalanced and will begin to show physical signs of damage. The door will become crooked and not open properly.

Garage doors lose their stability when they are unbalanced. This issue occurs when the tracks are not performing correctly or the springs are not tensioned properly, which can cause a safety hazard for those who pass underneath the door to enter or leave the house.

To test your garage doors balance, complete the following steps:

  1. Pull the red release cord that hangs from the garage door opener in the middle of your garage. This movement will disconnect your door from the opener.
  2. Manually lower the garage door until it is closed halfway.
  3. Let go of the door. It needs readjustment if it moves downward on its own. If the door lifts up, the connected springs are too tight. Both scenarios put undue tension on the garage door opener, either by making it work against the door wanting to go back up or against gravity wishing to pull the door to the ground without sufficient spring tension.
  4. The door should stay half open. If it does not, contact RCS Garage Doors to get your springs adjusted by a professional.

Garage Opener Test

The second to complete involves your garage door opener. All openers produced after 1992 have automatic reversing systems. This garage safety feature ensures that your door won’t stay closed if it encounters any obstructions. If your opener is from before 1992 and does not have this function, it is not in compliance and needs to be replaced.

  1. Open your garage door and place a two-by-four piece of wood lying flat on the garage floor near the center where the door will close.
  2. Close the door using the opener. When the door closes on the wood, it should automatically reverse.
  3. If it does not reverse, this is a safety hazard and means the opener’s settings need adjusting, or it may be time to replace your opener with a newer, safer model.

2. Preventing Burglaries

Garage doors and modern openers offer several safety features for your home that you might not have noticed before. From automatically closing when you are not home to accessories that increase garage door security, your door allows you to gain peace of mind from wherever you are.

Cover Your Windows

Whether you use curtains, blinds or tinting, it is suggested to cover your windows so someone on the outside cannot see into your garage. No matter how strong your windows are, they’re still windows and they can still break.

Use Timers

Nobody’s perfect. You may not even think about closing your garage when you leave home in a rush. It happens to everyone. Unfortunately, when your garage door is left open, it’s an open invitation for anyone to come in. Garage door opener manufacturers like LiftMaster® offer options such as a garage door timer. This addition connects with your opener to automatically close your garage door after a set amount of time. You can pre-program this time, making sure your garage is never left open for too long.

Keep Your Garage Door  Opener with You

Take away more opportunities for a burglar to break into your garage by carrying your remote opener with you. You should never leave your garage door opener in your car, even if you park in the garage. You can use small keychain remotes to replace your big clicker at most home improvement stores or through your local garage door dealer. When purchasing a keychain remote, be sure to match both the brand and year of your current opener.

Install Motion Detection Lights

You can upgrade your light fixtures with motion detection lights to enhance your garage security. Warm objects such as animals, cars and people trigger motion detector lights that shine a bright light to alert you of their presence on your property. Motion detection lights are among the best of the many safety features you can install.

Secure Your Interior Door

With attached garages, there’s typically an interior door into your home. You want to ensure the door is as secure as any other external doors around your house. If somehow someone can get into your garage, you want to be sure they can’t get any further into your home. You can choose from many options, including a deadbolt, multiple locks or even padlocks with programmed entry codes.

Contact RCS Carolinas with any questions or concerns about your garage door security measures.

Understanding your garage door

3. Understanding Your Garage Door

Although we rarely think of garage doors as a safety risk, they are likely the largest and heaviest moving object in your home. Understanding how your door works and taking these preventive measures can ensure your home remains safe.

Garage Doors Are Not Playgrounds

Many children get hurt playing with garage doors each year. The world is their playground, and everything is fun to explore. However, injuries can happen when they hang on the door as it opens or dive underneath before it closes. Garage doors may look fun to play with, but they can be dangerous, especially for young children.

If you have children in your home, take some time to discuss a few safety precautions with them, so they understand that garage doors are heavy machinery, not toys.

Racing the Door

No matter how old you are, a little race seems appealing to most people. However, over 130 people injure themselves or damage their garage door annually by trying to run under the door as it closes. Although modern garage doors have safety sensors for added security for these reasons, going underneath the door when it closes is still hazardous.

Even if you think you can pass underneath quickly, you should still wait until the door fully opens before making your way inside the garage.

Broken Garage Doors

Broken or damaged garage doors can contribute to 200 injuries per year. A garage door can break for various reasons, including malfunctioning safety sensors, broken door openers or damaged springs.

Routine maintenance checks from a trusted professional can prevent malfunctions with your door and opener systems.

Tight Spaces

Nearly 200 injuries occur when someone’s fingers get stuck between the garage door’s rollers and tracks. Whether cleaning these parts or spending time around them as you work in your garage, be aware of where your fingers rest so you can avoid an injury.

DIY Maintenance

We understand the temptation of completing maintenance projects on your own garage door to save money. However, garage doors require the help of a professional who is well versed in repairs, installation and maintenance. Doing the work yourself can cause injuries or further damage to the door that will need additional assistance, costing you even more. There are more than 1,600 DIY injuries per year. When in doubt, contact the trained professionals at RCS Garage Doors to take care of everything for you.

Routine Checks

If a garage door is not properly maintained, a section or even the entire door can fall and cause harm and injury. Damage to people and cars occurs over 2,000 times per year.

Preventing this injury is easy. When performing seasonal checks on your garage door, ensure all bolts and hinges are in perfect working condition.

Garage doors can make the exterior of your home come to life. However, your door can begin to show signs of wear and tear without annual maintenance. Schedule your seasonal check-up to ensure your door and opener are in proper working order.

Contact RCS Garage Doors North Carolina

Installation and Repair Services at RCS Garage Doors

Are you interested in scheduling a repair, installing a new garage door or looking for routine maintenance checks? RCS Garage Doors is your one-stop shop for all your needs. With over 30 years of experience with residential and commercial garage doors, we can provide quality repair and installation services. You can rest assured that your garage door matches your styling preferences and offers as much safety as possible so you and your family can enjoy your garage space.

Your safety and satisfaction are our top priority. Request a quote today to see how we can meet your needs and provide a reasonable price for your garage door services.

For any garage door or opener problems, questions or to discuss options in new garage door openers, fill out our online contact form or call us at 704-523-8063.

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