“The spring on my garage door broke unknowingly to me and as I was heading to visit my mother in the hospital I couldn't open up my door. It was about 10:00 pm at night and when I called RCS, they were not only there within 30 minutes they waived a late night fee because Matt the technician was close by and they wanted to help me in my situation. That doesn't happen with every company and others might possibly take advantage of my desperate situation to charge extra. Matt was extremely professional, fast and provided helpful tips to maintain my garage door motor. I ended up replacing my wheels to help improve the extra work that my motor was performing to lift the door. What a wonderful service experience during a stressful moment for me. I would highly recommend them to anyone. Matt even indicated that he would continue to be my technician going forward should I need any more help or if issues came up.
THANK YOU SOOOOOO MUCH!”