RCS Garage Door FAQs

Garage Door FAQs

From finding the right accessories for your residential garage doors to getting the right services, you might have questions about your garage door. Our team at RCS Garage Doors has put together a list of frequently asked questions for you to browse and find the answers you need. Take a look and feel free to contact our team if you have additional queries.

Frequently Asked Garage Door Questions

Check out our FAQ list below!


Will you install a non-Clopay® garage door?

Yes! Our skilled technicians are available to install garage doors from non-Clopay brands throughout our broad North Carolina service area.


Which garage door opener is best?

If you’re looking to replace your garage door opener or make a new purchase, we can help. At RCS, our top choice for residential and commercial garage door openers is LiftMaster because of its standout convenience features. This garage door technology includes the user-friendly myQ app to control your door from anywhere.


My garage door is dented. Do I need to replace it?

In many cases, you can fix your dented garage door rather than replace it. Our professionals will help with on-site garage door services. If the extent of the damage requires a major repair, your technician can also provide a recommendation for replacement.


What services does my insurance cover?

Your homeowners’ insurance can cover garage door damage and repairs, including theft, natural disasters, car damage and other conditions. However, if your doors have minor damage or natural wear and tear, your insurance likely won’t cover repairs or maintenance. You’ll need to consult your specific policy to identify what conditions your insurance covers.


What do I do if my garage door won’t open?

When you have trouble opening your garage door, several issues may be the culprit, such as broken garage door springs. You can start by checking for easily-resolved issues, such as a needed battery change for your opener remote. If those solutions don’t work, you likely have a bigger door malfunction and should reach out to our technicians to help.


What do I do if my garage door won’t close?

If your garage door doesn’t close properly, the cause could be anything from the remote not working to the door mechanisms malfunctioning. If quick fixes aren’t working, reach out to our skilled technicians to address the problem.


Why is my garage door squeaking?

While a squeaky garage door can be inconvenient, the right maintenance practices will often solve the problem. Regularly lubricating your doors’ hinges, rollers, pulleys and springs can help prevent squeaking and long-term wear and tear.


Should I get windows in my new garage door?

When you’re choosing the right garage door, adding accessories like windows can enhance its everyday functionality. The choice is up to you, so consider your garage door applications, need for visibility inside the garage and design preferences.


Contact Us for Installation and Repair Services

Do you have additional questions about our available garage door technology or want to make a purchase? Our team at RCS Garage Doors brings over 30 years of industry experience to help you get the right solutions. To find out more or request installation or repair services, reach out to us today!

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