Testimonials

Geoff Wexler

“ Awesome company all around. They provided same day service, competitively priced and 2-way communication throughout. Highly recommend this business for anything garage related. ”

Anonymous

“I had an urgent need for a service call today, and thank you Jennifer for sending Matt out to help me right away! She understood that I was a little frantic and worked to get something scheduled as soon as possible. I cannot say enough about how helpful, friendly, understanding and professional Matt was. Such a pleasant experience from a totally bad situation. Would give lots more stars if I could. I was completely stressed out, but he fixed it so quickly. Thank you so much for the OUTSTANDING customer service. Will highly recommend.”

Danny Kim

“ Excellent service, I am thoroughly satisfied! Matt C came out and evaluated what was wrong with our garage door and he was able to resolve it very quickly. Originally we had thought it was an electrical issue but Matt was able to figure out that our motor was just dead. He even carries extra motors and replacements in his vehicle. So he was able to replace our motor right then and there. He was very respectful and kind, and I enjoyed talking with him. If anything were to happen again I will specifically ask for Matt. This company is not about just trying to take your money, they really do care for the customers and Matt has really proven to me that they do.  ”

Malikah Mustafa

“Excellent Customer Service & Professional!!! SAME DAY SERVICE Too!!! Josh was efficient and performed quality work! Will definitely recommend!”

Linda Ramirez

“My motor was dying and only working intermittently. It HAD to replaced before I was locked in!!! I found RCS! They are wonderful to work with! Top notch! I loved the attention to details and explaining it all to me. Thank you very RCS!! One of the best companies I have dealt with and very reasonably priced! Great deal!!”

Phiphi Glenn

“RCS is awesome! My garage door was repaired quickly and efficiently. Matt C was great. He clearly explained everything and gave pertinent advice. He was on time and let me know his ETA as soon as he was on the road towards me. If I ever have any garage door issues, you can be sure I will call RCS. i’ll Also recommend to anyone else. 5 stars guys! Job well done.”

Frank Fulgham

“I asked RCS Charlotte to replace a broken motor on my garage door opener. Rep Donnie Deaton did an exceptional job replacing and repairing a number of items with the door now quiet and closes smoothly like a new door. Donnie was very helpful in explaining the new openers, how to program my cars auto link, and a number of maintenance suggestions. Very happy with the service.”

Karen Glenn

“Thank you so much to Matt for his excellent service on a Saturday. I called the office at 5 pm and by 7 pm Matt was there, diagnosed the issued and fixed it all by 7:45 pm. I really appreciate the professionalism of RCG Garage Doors and will certainly recommend you to others.”

Snehal Patel

“Very easy to work with. Good job and reasonably price. The technician Matt Karr was very knowledgeable and awesome to work with. Great customer service. Thank you Matt!”

Geoff Wexler

“ Excellent company all around. They provided same day service, competitively priced and 2-way communication throughout. Highly recommend this business for anything garage related. ”

Beverly Starkey

“Christmas Miracles! Our garage door collided with the top of my car on Christmas Eve. After putting the car in park, we tried to maneuver the door back down manually and it got stuck half closed. Both cars in the garage stuck on Christmas. I called RCS on Christmas Day hoping to leave a message for them to call me back the next day. Donnie actually answered and after apologizing many times to him for calling Christmas Day, he continued to take my information down and said they would call me the next morning to schedule a time.

The customer service lady called me first thing the next morning and had someone at my house within the next 2 hours. Donnie and Matt were very professional and worked their magic. They fixed the door back in less than an hour and you can hardly tell a difference. I thought it was going to be at least $1K repair/replacement. They didn't try to sell me a whole new door because they knew exactly what to do for a reasonable price. You can tell they have a lot of experience and are really good at what they do. I highly recommend.”

Darla Beal

“Sunday my garage door sensor was knocked off. I'm a widow and I don't know anything about garage doors so I called your company for help and technician Mr. Wesley walked me through on how to put the sensor back on the door. He was patient and kind. I loved the great customer service he gave me. Will call when I need help with garage again. Thank you, Wesley.”

D.W.

“Matt came out to service my garage over the weekend for a off and on issue I was having. Garage was working fine when he got there, but he still shared some tips on garage maintenance. Very professional customer service. Would recommend and use RCS and Matt as a tech again.”

Greg Shultz

“3:30 Friday and my cable snapped on the garage door. The lady on the phone was very helpful and assured me that some would be out before 5 PM. Matt Carr arrived shortly before 5 and went to work. He was very nice and explained everything he was going to do and provided my with pricing before beginning. He also gave me a couple of options with some damage that had occurred when the cable snapped. I also had him replace the old steel wheel, which were very noisy, with a newer wheel. I would highly recommend RCS to anyone needing garage door repair and hopefully Matt will show up to fix the problem.”

David Hamilton

“Matt did a great job in replacing our torsion spring. He also explained that it is important to make sure that the hardware on the door should be sprayed with silicone every few months. He also explained what hardware should not be sprayed.”

Mary Curtis

“I needed someone quickly and was able to get an appointment the next day. Tim was friendly and professional and fixed my door quickly. I would definitely recommend this company.”

Chris Williams

“I came from the gym this morning to find that my garage door opener was completely dead. I reviewed local businesses via google maps and noticed that RCS had a ton of great reviews, so i decided to call them and review options. I spoke with a friendly representative named Joe who walked me through a couple of good options. I settled on one and booked an install for the same day. Tim C. was my installer and arrived promptly at my house within a couple hours of my initial order. Tim was friendly and thorough in his installation process and even took the time to set up the HomeLink feature on my car. Based my my experience today, I would highly recommend RCS and if you are lucky, you may even get Tim as your installer too.”

Ann Brown

“Thank you for your excellent prompt service. Wesley came on Saturday afternoon and repaired our garage door very quickly. He was courteous and very professional in all aspects. We want to commend him for his service. We would recommend your company to anyone needing a garage door or repair of an existing one.”

Joan Conklin

“When our electricity goes out (several times a year!), we are almost unable to open our garage door manually, leaving our cars trapped in the garage for the duration! RCS employee Matt came to look at it today, and very knowledgeably presented us with options, one of which was a new type of motor with BACK-UP BATTERY that can be operated even when the electricity is off. We chose the new type motor, and he skillfully installed it. Matt is definitely an asset to RCS, and we're pleased that RCS sent such a knowledgeable employee to meet with us. Thanks for the good work, Matt!”

Glenn Shea

“Suddenly our main garage door spring sprung. Called RCS and they were out within an hour Donnie replaced the spring and check everything out. He also checked out 2nd door while here. Courteous and quick service!”

Kevin McNamara

“Called for service for my garage door and within a half hour Tim C was at my door. He was very professional and courteous. Great asset for your company. 5 Star service.”

Maegan

“Great Service! I called on a Saturday morning before a storm was coming and they had someone out quickly to help fix my garage door. Tim was great at walking me through what was wrong with my door and making sure I was comfortable and confident that it would be fixed. Tim was very professional, called to let me know when he'd be here and how long he thought it was going to take. Will hopefully not need the service again but should we need a new door or anything else, will definitely call back as well as refer others.”

Peter Richardson

“Great repair experience from RCS Garage! Had Tim C. come out within an hour of calling first thing in the morning. Tim was incredibly professional and courteous enough to not only fix my two car garage door extremely quickly but go over long term care for my door. Fair pricing and will recommend to family and friends. Will look to RCS for any future garage door needs.”

Ken Cranfield

“Called Wednesday and was contacted early on Thursday to set up an appointment. Tech (Donnie) arrived promptly on Friday afternoon and was very pleasant to deal with. My older garage door was not a simple fix but Donnie had several suggestions that could solve my problem. We decided on one fix that I could do myself which I appreciated very much. I would most certainly call this company again.”

Michelle

“Our Garage door came off the tracks halfway down late in the afternoon. Our neighbor across the street saw the situation and gave us your number. I called and Donnie came over within a half hour. Less than an hour later Donnie had the door back on track, : ), and working. We didn't want to have to leave the door half open all night, so thank you for the quick response and expert knowledge on how to quickly fix the issue.”

Mike

“Spring broke on my garage door, trapping my car. Called 2 other companies and the best they could do was late in the day or next day. Called RCS and explained the situation and Josh showed up about an hour later. Replaced the springs and the door works better than ever. Great company!”

Glen

“First, timely response by the service technician. Jonathan, (the technician) was courteous and knowledgeable. Easily diagnosed the problem (a mechanical issue) and had unit working within a short time period. Finally, extremely pleased with a fast and accurate diagnosis, providing an explanation regarding the problem, and having the unit back on-line. Would request Jonathan again as the service technician should I need servicing/maintenance in the future. I give him 5 Stars. Thanks again, G”

Gary T.

“EXCELLENT SERVICE - from the initial phone call, to Wesley [the awesome service technician] who fixed our garage door. RCS is THE BEST! I wish there were more companies who have customer service as professional and courteous as they are. We will definitely be recommending them to our friends and neighbors. Good job team RCS!”

Lisa S.

“Thank you so much for sending Wesley to my house. He was quick and smart. Wesley knows about garage doors and problems. He fixed my garage door and is working great.”

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