Testimonials

Geoff Wexler

“ Awesome company all around. They provided same day service, competitively priced and 2-way communication throughout. Highly recommend this business for anything garage related. ”

Anonymous

“I had an urgent need for a service call today, and thank you Jennifer for sending Matt out to help me right away! She understood that I was a little frantic and worked to get something scheduled as soon as possible. I cannot say enough about how helpful, friendly, understanding and professional Matt was. Such a pleasant experience from a totally bad situation. Would give lots more stars if I could. I was completely stressed out, but he fixed it so quickly. Thank you so much for the OUTSTANDING customer service. Will highly recommend.”

Danny Kim

“ Excellent service, I am thoroughly satisfied! Matt C came out and evaluated what was wrong with our garage door and he was able to resolve it very quickly. Originally we had thought it was an electrical issue but Matt was able to figure out that our motor was just dead. He even carries extra motors and replacements in his vehicle. So he was able to replace our motor right then and there. He was very respectful and kind, and I enjoyed talking with him. If anything were to happen again I will specifically ask for Matt. This company is not about just trying to take your money, they really do care for the customers and Matt has really proven to me that they do.  ”

Malikah Mustafa

“Excellent Customer Service & Professional!!! SAME DAY SERVICE Too!!! Josh was efficient and performed quality work! Will definitely recommend!”

Linda Ramirez

“My motor was dying and only working intermittently. It HAD to replaced before I was locked in!!! I found RCS! They are wonderful to work with! Top notch! I loved the attention to details and explaining it all to me. Thank you very RCS!! One of the best companies I have dealt with and very reasonably priced! Great deal!!”

Phiphi Glenn

“RCS is awesome! My garage door was repaired quickly and efficiently. Matt C was great. He clearly explained everything and gave pertinent advice. He was on time and let me know his ETA as soon as he was on the road towards me. If I ever have any garage door issues, you can be sure I will call RCS. i’ll Also recommend to anyone else. 5 stars guys! Job well done.”

Frank Fulgham

“I asked RCS Charlotte to replace a broken motor on my garage door opener. Rep Donnie Deaton did an exceptional job replacing and repairing a number of items with the door now quiet and closes smoothly like a new door. Donnie was very helpful in explaining the new openers, how to program my cars auto link, and a number of maintenance suggestions. Very happy with the service.”

Karen Glenn

“Thank you so much to Matt for his excellent service on a Saturday. I called the office at 5 pm and by 7 pm Matt was there, diagnosed the issued and fixed it all by 7:45 pm. I really appreciate the professionalism of RCG Garage Doors and will certainly recommend you to others.”

Snehal Patel

“Very easy to work with. Good job and reasonably price. The technician Matt Karr was very knowledgeable and awesome to work with. Great customer service. Thank you Matt!”

Geoff Wexler

“ Excellent company all around. They provided same day service, competitively priced and 2-way communication throughout. Highly recommend this business for anything garage related. ”

Beverly Starkey

“Christmas Miracles! Our garage door collided with the top of my car on Christmas Eve. After putting the car in park, we tried to maneuver the door back down manually and it got stuck half closed. Both cars in the garage stuck on Christmas. I called RCS on Christmas Day hoping to leave a message for them to call me back the next day. Donnie actually answered and after apologizing many times to him for calling Christmas Day, he continued to take my information down and said they would call me the next morning to schedule a time.

The customer service lady called me first thing the next morning and had someone at my house within the next 2 hours. Donnie and Matt were very professional and worked their magic. They fixed the door back in less than an hour and you can hardly tell a difference. I thought it was going to be at least $1K repair/replacement. They didn't try to sell me a whole new door because they knew exactly what to do for a reasonable price. You can tell they have a lot of experience and are really good at what they do. I highly recommend.”

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