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We had a great experience today with RCS Garage doors. I called on Saturday and spoke with Tammy. She was very friendly and helpful as she walked me through some basics troubleshooting questions. I then spoke with Donny who confirmed that the issue sounded like a broken spring. We have a Wayne Dalton door so Donny described a spring conversion kit that we could have installed which would make the door easier to troubleshoot and service in the future. Donny provided a very reasonable estimate and handed me back to Tammy to schedule our appointment. On Tuesday I received a text letting me know who our technician was going to be and then I received a call from the technician, Josh Montgomery, to let me know he was on his way. Josh was friendly and very professional. Within a short time he had the conversion kit installed and the door was functioning! The cost was again very reasonable and worth every penny! We will definitely use RCS Garage Doors in the future. Great customer service experience!! Highly recommend!
RCS came right over and were very easy to work with. The technician looked at the issue with our door and fixed it on a matter of minutes. Being new to the area it is great to see a company with such service. Definitely keeping with them for our door needs.
RCS Garage Technician repaired my Garage Door with such exemplary precision where I was so impressed that I would certainly recommend to others. Weather strip and rollers installed where it is more quite. Thank you RCS Garage. I give you a 5 star rating. The only thing I was leary of was cash up front for parts but everything turned out in an honest way. Thank you again!
This company is amazing! We had a “spring” break and our garage door slammed to the ground tonight about 5:30 pm. Called this company right away. They had a technician here before 8pm and he completed the job in a professional manner by 9pm. Matt was extremely knowledgeable, friendly and showed us what he did and how to maintain the new springs to increase their lifespan. Highly recommend this garage door company and Matt. We will use them for all our garage door needs!! Amazing customer service!!
If you're looking for an experienced and honest people Josh & Joe are the guys. Extremely knowledgeable and professional, patient, and passionate about what they do. Very good prices and prompt service. If I could give them 10 stars I would. Thank you Josh.